FUBAR...PS3 troubleshooting
Posted: Tue Sep 28, 2010 2:48 pm
Even though I suspect something is up with your unit, as both of your controllers are affected, you can attempt these steps.
- Reset the controller...There is a reset button located in a very small hole on the back of the controller. If you turn the controller over and keep the top side of the controller facing up, the hole will be on the right side, toward the top. You will need a thin pointy object, such as a pin or a straightened paperclip to get inside the hole and press the reset button.
- Try to sync your controller to the unit again. If what you are doing on the controller isn't translating to the screen, it might be a sync issue. Plug your controller in via the USB port, and press the "PS" button to sync.
- Try plugging the controller in while the console is off. If the system will not recognize the controller when you plug it in and attempt to sync it, you can try to make it recognize the controller by powering the system off, plugging the controller in via the USB cord and then powering the system back on. As the system is booting up, it may recognize the controller as a device.
- Try borrowing another controller from a friend and see if that controller will work on your system and try yours on their system. Try the above steps on that other controller/PS3. If your controllers still won't work, even on another system, I would say that your controllers are toast.
- Last step...Do a hard reset of the system. A hard reset will return your system to factory settings, so back up the information you have stored on the PS3 before doing the next step. To do a hard reset, turn off the PS3 using the switch on the back of the unit and turn it back on, then hold the power button on the front of the console down for several seconds. When you hear three beeps, the system has been reset. Try to plug your controller in, and press the "PS" button to sync. If the system still cannot recognize the controller, you will need to buy a new one.
- Reset the controller...There is a reset button located in a very small hole on the back of the controller. If you turn the controller over and keep the top side of the controller facing up, the hole will be on the right side, toward the top. You will need a thin pointy object, such as a pin or a straightened paperclip to get inside the hole and press the reset button.
- Try to sync your controller to the unit again. If what you are doing on the controller isn't translating to the screen, it might be a sync issue. Plug your controller in via the USB port, and press the "PS" button to sync.
- Try plugging the controller in while the console is off. If the system will not recognize the controller when you plug it in and attempt to sync it, you can try to make it recognize the controller by powering the system off, plugging the controller in via the USB cord and then powering the system back on. As the system is booting up, it may recognize the controller as a device.
- Try borrowing another controller from a friend and see if that controller will work on your system and try yours on their system. Try the above steps on that other controller/PS3. If your controllers still won't work, even on another system, I would say that your controllers are toast.
- Last step...Do a hard reset of the system. A hard reset will return your system to factory settings, so back up the information you have stored on the PS3 before doing the next step. To do a hard reset, turn off the PS3 using the switch on the back of the unit and turn it back on, then hold the power button on the front of the console down for several seconds. When you hear three beeps, the system has been reset. Try to plug your controller in, and press the "PS" button to sync. If the system still cannot recognize the controller, you will need to buy a new one.